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Re: New Album Touring

Posted: Thu Sep 19, 2019 2:34 pm
by rshforgothispw
Yo rinkwopper better get ready to repurchase your tickets cuz tool is cancelling all non TOOLARMY ticket purchases.

They will be putting them back up for sale September 23 at 12pm local.

Re: New Album Touring

Posted: Thu Sep 19, 2019 2:49 pm
by Boldizar
rshforgothispw wrote:
Thu Sep 19, 2019 2:34 pm
Yo rinkwopper better get ready to repurchase your tickets cuz tool is cancelling all non TOOLARMY ticket purchases.

They will be putting them back up for sale September 23 at 12pm local.
Source?

Re: New Album Touring

Posted: Thu Sep 19, 2019 3:05 pm
by levba
It’s come to our attention that a small number of Tool Army Exclusive VIP Packages have made it into the hands of non-Tool Army Members.
We are aware that during the Tool Army VIP Package pre-sale last week, the ticketing embed on a gated / members-only page was compromised and shared on Reddit, allowing a small number of non-TA members the ability to buy VIP Packages reserved for Tool Army members.
We value our members and want to do what we can to ensure that all Tool Army member exclusive offers stay within the Army.
As a result, we will be cancelling the orders placed by non-members and releasing that inventory so that Tool Army members have their fair chance at these packages.
These VIP Packages will go back on sale this Monday, September 23rd at 12pm local time and will be limited to members who had joined the Tool Army prior to 1pm PT on September 4th.
To help ensure these packages go to members only, purchases will require an active membership and unique password. Each order will need to be under the name of an active Tool Army member.
Any order that does not meet this criteria will be voided and returned back to inventory.
Anyone who joined the Tool Army after this date or any Tool Army members who have already purchased packages will not be issued a code.

Re: New Album Touring

Posted: Thu Sep 19, 2019 3:15 pm
by nxrm
Already have tickets secured for both LA shows, and yet I'm still tempted by potential VIP tickets going back up for sale. I need help. :D

Re: New Album Touring

Posted: Thu Sep 19, 2019 3:21 pm
by Shed523
Nice! Hoping to grab some Boston VIP if they become available!

Re: New Album Touring

Posted: Thu Sep 19, 2019 3:46 pm
by Boldizar
Where does this come from?

Re: New Album Touring

Posted: Thu Sep 19, 2019 3:51 pm
by rshforgothispw
Boldizar wrote:
Thu Sep 19, 2019 3:46 pm
Where does this come from?
Me and my wife got an email there are two going around I can’t upload the screenshot here

I got an email giving me a unique code to repurchase the tickets

My wife got an email saying our two tickets were flagged for refund

I bought them in my toolarmy account but used her card so I hope my tickets don’t get cancelled. I email VIP@toolband.com and provided all info for proof.

Re: New Album Touring

Posted: Thu Sep 19, 2019 3:59 pm
by ToolFanFromWayBack
rshforgothispw wrote:
Thu Sep 19, 2019 3:51 pm
Boldizar wrote:
Thu Sep 19, 2019 3:46 pm
Where does this come from?
Me and my wife got an email there are two going around I can’t upload the screenshot here

I got an email giving me a unique code to repurchase the tickets

My wife got an email saying our two tickets were flagged for refund

I bought them in my toolarmy account but used her card so I hope my tickets don’t get cancelled. I email VIP@toolband.com and provided all info for proof.
Me too!

Re: New Album Touring

Posted: Thu Sep 19, 2019 4:00 pm
by sonnyboy11
My guess is they are cross-referencing the TA database with VIP ticket purchasers. Not sure what they are looking at exactly for unique identifiers. Maybe first/last name and email address?

Re: New Album Touring

Posted: Thu Sep 19, 2019 4:08 pm
by Boldizar
rshforgothispw wrote:
Thu Sep 19, 2019 3:51 pm
Boldizar wrote:
Thu Sep 19, 2019 3:46 pm
Where does this come from?
Me and my wife got an email there are two going around I can’t upload the screenshot here

I got an email giving me a unique code to repurchase the tickets

My wife got an email saying our two tickets were flagged for refund

I bought them in my toolarmy account but used her card so I hope my tickets don’t get cancelled. I email VIP@toolband.com and provided all info for proof.
Oh okay. I saw the email on reddit. It must have only gone out to identified orders. Best of luck man.

Re: New Album Touring

Posted: Fri Sep 20, 2019 4:28 am
by rinkwhopper
rshforgothispw wrote:
Thu Sep 19, 2019 2:34 pm
Yo rinkwopper better get ready to repurchase your tickets cuz tool is cancelling all non TOOLARMY ticket purchases.

They will be putting them back up for sale September 23 at 12pm local.
Yeah, they got me. Son of a bitch.

I wonder if I buy the Tool Army membership now, will they still cancel the order because I didn't have membership at the time of purchase.

Re: New Album Touring

Posted: Fri Sep 20, 2019 4:44 am
by Boldizar
No, they said new TA members don't get to buy the collected tickets.

Re: New Album Touring

Posted: Fri Sep 20, 2019 4:45 am
by rinkwhopper
oh, obviously I didn't read it very well haha. I guess I will not be seeing tool, continuing with the trend. Couldn't see them a few years back because it sold out instantly. Then I couldn't see them because of the weather at Epicenter. And now I can't see them because my purchase didn't align with their "integrity". Just take my money you fuckers. :twisted:

Re: New Album Touring

Posted: Fri Sep 20, 2019 5:45 am
by MobileVortex
ahh man that's rough. Keep watching the secondary market. Tickets get really cheap the day of the show. A friend of mine got tickets for half off an hour before the show once.

Re: New Album Touring

Posted: Fri Sep 20, 2019 5:54 am
by Boldizar
You could join the Tool Army if you want access to VIP tickets. They are doing what the should and it sounds like they are giving TA members who have been flagged enough time to make sure they don't get cancelled on accident. People waste money on Pateron and Go Fund Me all the time. $50 a year for access to tickets or what have you is not a big deal, if that is something you are interested in.

Re: New Album Touring

Posted: Fri Sep 20, 2019 6:23 am
by rinkwhopper
Can't even join it because their janky website doesn't show the fields to enter credit card info.

Re: New Album Touring

Posted: Fri Sep 20, 2019 8:43 am
by St. Troy
I have to contend with public transportation and would like to have an idea of what I'll be dealing with for times. Given that the stated "showtime" is 7:30 and they have an opening band, any guesses as to when Tool will likely go on and how long they might play? I think they played around 2 hours when I saw them before.

Re: New Album Touring

Posted: Fri Sep 20, 2019 9:06 am
by Krazy_blah
St. Troy wrote:
Fri Sep 20, 2019 8:43 am
I have to contend with public transportation and would like to have an idea of what I'll be dealing with for times. Given that the stated "showtime" is 7:30 and they have an opening band, any guesses as to when Tool will likely go on and how long they might play? I think they played around 2 hours when I saw them before.
Probably around 9:00 and end by 11:00, just like every other arena show.

Re: New Album Touring

Posted: Tue Sep 24, 2019 11:35 am
by ToolFanFromWayBack
Did anyone manage to grab a VIP ticket after the "culling"? I didn't even see the tickets show up in the link..

Re: New Album Touring

Posted: Wed Oct 02, 2019 11:58 am
by rinkwhopper
Tool bastards finally revoked my VIP ticket today. Eh well. I bought a pair of nose bleed seats for about $200 less.

Re: New Album Touring

Posted: Wed Oct 02, 2019 5:46 pm
by hellboy
rinkwhopper wrote:
Wed Oct 02, 2019 11:58 am
Tool bastards finally revoked my VIP ticket today. Eh well. I bought a pair of nose bleed seats for about $200 less.
I haven't been taking notes, but I assume you were one of the non-TA members who exploited the loophole?

Re: New Album Touring

Posted: Wed Oct 02, 2019 6:05 pm
by ToolFanFromWayBack
Wish they could still keep the lights off during intermission and do the light shows to all the intermediate tracks on the album. Just checked the time on them and it would be right around 10 minutes if they all played.

Re: New Album Touring

Posted: Wed Oct 02, 2019 9:29 pm
by basejumper
hellboy wrote:
Wed Oct 02, 2019 5:46 pm
rinkwhopper wrote:
Wed Oct 02, 2019 11:58 am
Tool bastards finally revoked my VIP ticket today. Eh well. I bought a pair of nose bleed seats for about $200 less.
I haven't been taking notes, but I assume you were one of the non-TA members who exploited the loophole?
They cancelled my orders as well. No loophole exploited. I've been a ToolArmy member for many years. They fucked me... :evil:

Re: New Album Touring

Posted: Wed Oct 02, 2019 10:07 pm
by hellboy
I'm keen to hear from people who are legit TA members that have been fucked over - PM me

Re: New Album Touring

Posted: Thu Oct 03, 2019 4:06 am
by rinkwhopper
hellboy wrote:
Wed Oct 02, 2019 5:46 pm
rinkwhopper wrote:
Wed Oct 02, 2019 11:58 am
Tool bastards finally revoked my VIP ticket today. Eh well. I bought a pair of nose bleed seats for about $200 less.
I haven't been taking notes, but I assume you were one of the non-TA members who exploited the loophole?
Yes.

To rub salt in the wound, I had a dream last night that I participated in a one-on-one VIP session with Adam. :lol: