There seem to be a number of people reporting that orders from the ToolArmy ticket pre-sale are being cancelled, specifically the "exclusive packages."
No bueno.
Random Tool Social Media thread
Re: Random Tool Social Media thread
So Long, and Thanks for All the Tool.
Re: Random Tool Social Media thread
Yea.....my first and only gold package just got cancelled due to 'not enough stock to fulfill your order'. They refunded me. I dont want a fucking refund. I want the fucking VIP package that I paid for. Sent multiple emails to TA support. No answer yet. VERY angry.
Re: Random Tool Social Media thread
Truly sorry to hear this. Just when I thought they'd figured out how to handle a proper pre-sale.greasy wrote: ↑Thu Sep 30, 2021 3:09 pm Yea.....my first and only gold package just got cancelled due to 'not enough stock to fulfill your order'. They refunded me. I dont want a fucking refund. I want the fucking VIP package that I paid for. Sent multiple emails to TA support. No answer yet. VERY angry.
So Long, and Thanks for All the Tool.
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Krazy_blah
- Fornicraster
- Posts: 603
- Joined: Tue Jul 30, 2013 2:13 pm
Re: Random Tool Social Media thread
Uhhhhh, there are some shows now showing to be cancelled. Looking to go to Minneapolis. Check the AXS app. 
EDIT: I think it’s an app glitch possibly.
EDIT: I think it’s an app glitch possibly.
Generic triangle avatar lives on.
Re: Random Tool Social Media thread
Yeah, I still see the show listed through the AXS website with tickets on sale tomorrow.Krazy_blah wrote: ↑Thu Sep 30, 2021 3:21 pm Uhhhhh, there are some shows now showing to be cancelled. Looking to go to Minneapolis. Check the AXS app.
EDIT: I think it’s an app glitch possibly.
Give it a day though, it can all change.
So Long, and Thanks for All the Tool.
Re: Random Tool Social Media thread
over 2 hours and no response from TA support. they sure cancelled quickly though.
Re: Random Tool Social Media thread
As for cancelling my (and many others) gold packages, is it really that hard to count to 10?
Re: Random Tool Social Media thread
In an eCommerce sense - it is, especially when you don't have the right tools for the job, which I suspect they don't.
VIP tickets were sold via the Toolband store right?
Re: Random Tool Social Media thread
wow, the shit show is starting already! geeze
Re: Random Tool Social Media thread
Just bought tickets. Now someone want to buy a kidney?
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earthrocker
- Rhandy
- Posts: 805
- Joined: Tue May 03, 2016 9:59 am
- Height: Short
Re: Random Tool Social Media thread
After almost getting some nose bleed seats in some dark corner of the arena. Managed to bag seats here.
Look forward to the lightshow
Look forward to the lightshow
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Deftones!
Re: Random Tool Social Media thread
Same bullshit here! After finally getting to the page around 10:04 after about 30 attempts all the Gold packages were sold out so I quickly scooped up and Silver and Bronze with no issues, yet 24 hours later its all gone. Cancelled. WTFgreasy wrote: ↑Thu Sep 30, 2021 3:09 pm Yea.....my first and only gold package just got cancelled due to 'not enough stock to fulfill your order'. They refunded me. I dont want a fucking refund. I want the fucking VIP package that I paid for. Sent multiple emails to TA support. No answer yet. VERY angry.
All well Whatever, Nevermind
Re: Random Tool Social Media thread
Not sure why you all are complaining about cancelled tickets, just buy them during the general sale, it's not like you paid money to be a member of tool army.
Canned audience laughter
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earthrocker
- Rhandy
- Posts: 805
- Joined: Tue May 03, 2016 9:59 am
- Height: Short
Re: Random Tool Social Media thread
Why do people keep buying this shit VIP / Gold packages. Just buy a normal ticket.
Deftones!
Re: Random Tool Social Media thread
Yeah, just sit in the bleachers like the scum that you are.
Canned audience laughter
Re: Random Tool Social Media thread
Yes, I did indeed pay money to be a member. It was MANY years ago, but it IS a paid membership to have access to these VIP packages that got cancelled, and now we are left to deal with scalpers.
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earthrocker
- Rhandy
- Posts: 805
- Joined: Tue May 03, 2016 9:59 am
- Height: Short
Re: Random Tool Social Media thread
also they will be debuting new music during this tour greasy....
Deftones!
Re: Random Tool Social Media thread
Sorry Greasy, that is just so wrong. I have a buddy who just got his shitty news email yesterday. I don’t understand why they (so far) don’t attempt to make it right, as you did nothing wrong and were willing to throw big money at them.
Ki77aan 
Re: Random Tool Social Media thread
Multiple emails to TA support, tweets, emails to orders@toolband.......no response. A refund is not the solution for a gold VIP package. I want to go to the fucking show. I don't want my fucking money back, as I was willing to spend that much to begin with.
Re: Random Tool Social Media thread
Good luck to you and the many others who got screwed.
Oh and… “keep it greazy so it goes down eazy”…
That was one of our first exchanges on TA many years ago.
Oh and… “keep it greazy so it goes down eazy”…
That was one of our first exchanges on TA many years ago.
Ki77aan
Re: Random Tool Social Media thread
HA....that was a LONG time ago.
FYI, still no response from my tweets and emails. The only reply I got was from onelivemedia, stating that they dont handle TA anymore.
They really need to do right by us. They royally screwed the pooch with this VIP sale.
FYI, still no response from my tweets and emails. The only reply I got was from onelivemedia, stating that they dont handle TA anymore.
They really need to do right by us. They royally screwed the pooch with this VIP sale.
Re: Random Tool Social Media thread
That's frigged.
Re: Random Tool Social Media thread
Have you reached out to the guy that runs the lighting yet greasy? I'm sure he can sort it.
Canned audience laughter