ToolArmy Venerable kit size
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- Maynard Believer
- Posts: 11
- Joined: Sat Mar 23, 2013 1:28 am
Can someone help me please? I bought a Venerable kit, but the size does not match. Better: I am from Italy, and the US t-shirt size is quite different from EU size. I mean US L = EU XL. I discovered it AFTER I got my Venerable kit. So my tshirt and windbreakers are ENORMOUS for me. I wrote several times to orders@toolband.com but no one has replied yet. Do you think my mail is not good?
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Dear people at toolband.com,
Â
I received my Venerable Kit Membership package, but both the Tshirt and the Windbreaker are too big.
I am afraid I need a L tshirt and windbreaker, since I live in Europe and USA size does not match the european size.
Is there any chance to send the package back and have the right size of the tshirt and Windbreaker?
Â
Yours faithfully.
Â
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Â
Â
Thanks a lot for your patience.
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Dear people at toolband.com,
Â
I received my Venerable Kit Membership package, but both the Tshirt and the Windbreaker are too big.
I am afraid I need a L tshirt and windbreaker, since I live in Europe and USA size does not match the european size.
Is there any chance to send the package back and have the right size of the tshirt and Windbreaker?
Â
Yours faithfully.
Â
=== === ===
Â
Â
Thanks a lot for your patience.
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- Maynard Believer
- Posts: 11
- Joined: Sat Mar 23, 2013 1:28 am
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- Maynard Believer
- Posts: 11
- Joined: Sat Mar 23, 2013 1:28 am
- ilikecheese
- Hey Jude
- Posts: 2429
- Joined: Tue Nov 13, 2007 5:38 pm
HB would be the one to offer help.
If I may suggest also, following normal professional business correspondence protocol, giving it at least a week in between messages seems reasonable until an answer is received.
Happy hunting Nicole Judith Ridgway.
If I may suggest also, following normal professional business correspondence protocol, giving it at least a week in between messages seems reasonable until an answer is received.
Happy hunting Nicole Judith Ridgway.
The above post is entertainment. It is most likely not directed at any individual unless specified. Any other interpretation, gleaning, or reckoning, of this post without the express, written, consent of Cheese, is strictly prohibited.
cheeselikesme! said
HB would be the one to offer help.
If I may suggest also, following normal professional business correspondence protocol, giving it at least a week in between messages seems reasonable until an answer is received.
That is what I was going to suggest - give the second message a week to get a reply, and if nothing is received let me know and I can investigate getting a response through other channels.
HB would be the one to offer help.
If I may suggest also, following normal professional business correspondence protocol, giving it at least a week in between messages seems reasonable until an answer is received.
That is what I was going to suggest - give the second message a week to get a reply, and if nothing is received let me know and I can investigate getting a response through other channels.
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- Maynard Believer
- Posts: 11
- Joined: Sat Mar 23, 2013 1:28 am
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- Maynard Believer
- Posts: 11
- Joined: Sat Mar 23, 2013 1:28 am
Send me a message via the contact form http://www.fourtheye.net/contact/
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- Maynard Believer
- Posts: 11
- Joined: Sat Mar 23, 2013 1:28 am
E U R E K A !
They wrote me back yesterday...a couple of words but it is what I expected
Merch Office
Just send the items to the address listed below along with a copy of this email and we will ship out the requested items as soon as we receive your returns.
TOOL ORDERS
Â
I'll prepare the package ASAP (on monday, for sure). Do you know if the shipment costs are charged to the recipient, or should I pay for that?
Ciao dall'Italia!
Â
Paolo
They wrote me back yesterday...a couple of words but it is what I expected
Merch Office
Just send the items to the address listed below along with a copy of this email and we will ship out the requested items as soon as we receive your returns.
TOOL ORDERS
Â
I'll prepare the package ASAP (on monday, for sure). Do you know if the shipment costs are charged to the recipient, or should I pay for that?
Ciao dall'Italia!
Â
Paolo
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- Maynard Believer
- Posts: 11
- Joined: Sat Mar 23, 2013 1:28 am